Customer Success Fresher at Recruit CRM [Remote | Stipend + Salary upto INR 500K/Year]: Apply Now!

Recruit CRM is hiring fresh graduates for the Customer Success Fresher role offering remote work, stipend during the training period, and opportunities for growth. Apply now!

About Recruit CRM:

Join our thriving team at Recruit CRM! A fast-growing SaaS company headquartered in the US with subsidiaries in Ireland, India, and the UAE. At Recruit CRM, we’re on an exciting journey of growth and innovation. Our industry-leading SaaS ATS + CRM platform serves top recruitment agencies across 100+ countries. With a 4.9 rating on Capterra, we are the highest-rated recruitment software.

In the past two years, our team has grown 5x and is now a thriving group of 150 exceptional professionals working remotely from around the world. We’re driven by a passion for building cutting-edge tools that empower recruiters to succeed, and we’re looking for talented individuals to join us in shaping the future of recruitment technology.

Discover more about us at www.recruitcrm.io.
Our employees love us too! Check out our reviews on Glassdoor.

Why Join Us?

• Fully remote working culture.
• Flexible work timings.
• Transparent and open communication.
• Competitive pay.
• Unlimited growth opportunities across departments like Solutions/Professional Services and Account Management.
• Comprehensive benefits post the training period, including health insurance, paid leaves, MacBooks, and more.

Career Path:

This is a career development program where fresh graduates get to learn about the SaaS industry and communicate with international clients in a professional environment. During this paid internship, you’ll start by interacting with clients via chat and video calls. As you progress, you’ll be mentored to determine your ideal career path and have the opportunity to transition into one of the following departments:

• Solutions/Professional Services: Engage directly with customers, solve problems, create reports, and channel insights to the product management team.
• Account Management: Handle client onboarding, engage with industry leaders, and tailor customer accounts to meet business needs.

Key Responsibilities:

• Learn the Recruit CRM platform and understand the recruitment business.
• Handle client queries via chat, email, and video calls.
• Understand and communicate customer needs to the team.
• Solve user challenges and provide solutions.
• Uphold communication guidelines and procedures.
• Build and nurture client relationships.
• Continuously strive for exceptional service delivery.

Training:

Structured onboarding with a 7.5-month internship and training program. Upon successful completion and graduation, transition to a full-time role based on your performance and business needs.

Who Should Apply?

• Fresh graduates/post-graduates of 2024/2025 in fields like B.Com, BA, BBA, M.Com, MA, MBA, or similar.
• Proficiency in English (both written and spoken).
• Basic understanding of the SaaS industry.
• Excellent communication, problem-solving, empathy, and analytical skills.

Compensation, Benefits, and Work Timing:

• Training Stipend (7.5 months): ₹12,000/month for 42.5 hours per week (8.5 hours a day).
• Post-Training (Full-Time) Salary: ₹500,000 p.a. base salary + ₹100,000 quarterly performance pay.
• Extra Allowance for US Shifts: 20-50% of the base pay.
• Comprehensive Benefits: Health insurance, paid leaves, and more.
• Annual Recurring Revenue (ARR) Linked Performance Bonus: Up to 100% of base salary after one year of employment.

After the initial 7.5 months of training, you will be placed in one of the following core shifts (based on availability):

• Europe Shift: Noon-10 pm, Monday-Friday
• Asia Pacific Shift: 6 am-4 pm, Monday-Friday
• Half North America Shift: 4 pm-2 am, Monday-Friday
• Full North America Shift: 8 pm-6 am, Monday-Friday
• Middle East Shift: 10 am-8 pm, Sunday-Thursday

Selection Process:

The selection process is virtual and includes multiple rounds such as an online test (MCQs), assignments, and virtual interviews.

Location:

Work remotely from anywhere in India.

Call to Action:

Ready to jumpstart your career in Customer Success? Apply now and join Recruit CRM in its journey to reshape the recruitment technology landscape!

Click Here To Apply